SMS Terms & Conditions

Effective Date: October 17, 2025
‍These SMS Terms & Conditions (“SMS Terms,” “Terms”) describe how EXPRESS APPLIANCE (“Company,” “we,” “our,” “us”) uses SMS/text messaging to communicate with you. By opting in to receive SMS messages from us, you agree to these Terms.

If you do not agree, please do not opt in.

‍1. Program Description
‍By opting into our SMS program, you agree to receive text messages from EXPRESS APPLIANCE, which may include:
Appointment confirmations and reminders
Service updates
Customer support messages
Promotional offers and marketing messages
Special announcements
Follow-up messages after service

Message frequency varies.
Message and data rates may apply.

Your consent to receive marketing SMS messages is not required as a condition of purchasing any goods or services.

‍2. How to Opt In
‍You may opt in by voluntarily providing your mobile number through:
Website forms
Online booking pages
Service request formsIn-person or phone confirmations
SMS keyword campaigns
Email or digital opt-in checkboxes
‍
You must provide express consent before receiving marketing SMS messages.

‍3. How to Opt Out
‍You may opt out at any time by replying:
‍STOP — to cancel SMS messages
‍UNSUBSCRIBE — to cancel
‍HELP — for assistance

Once you text STOP, you will no longer receive SMS marketing messages.
You may still receive service-related (transactional) texts if applicable.

You may also request removal by emailing us at:
📩 INFO@express-appliance.com

‍4. Customer Support
‍For help, reply HELP to any of our messages or email:
📩 INFO@express-appliance.com

‍5. Message Frequency & Costs
‍
‍Message frequency varies based on your interaction and service needs.
Standard message and data rates may apply.
Wireless carriers are not liable for delayed or undelivered messages.

‍6. Privacy
‍Your personal information, including your phone number, is used in accordance with our Privacy Policy.
We do not sell or rent your phone number to third parties.
Your phone number may be shared only with service providers who help deliver or manage SMS communication.

View full Privacy Policy for more details.

‍7. Eligibility

‍To participate in the SMS program, you must:
Be at least 18 years old
Provide your own mobile phone number
Have a wireless device capable of receiving SMS messages
Have a mobile carrier that supports SMS messaging

‍8. Supported Carriers
‍SMS delivery may be supported by major U.S. carriers, including:
AT&T, Verizon, T-Mobile, Sprint (legacy), US Cellular, and others.
Participation may vary by carrier.

‍9. Security
‍We take reasonable steps to secure your information; however:
SMS is not a fully secure messaging method
We recommend you avoid sending sensitive information via text
No method of transmission is 100% secure

‍10. Changes to SMS Terms
‍We may modify these Terms at any time.
Updated versions will be posted on this page with a new “Effective Date.”
Your continued participation in the SMS program confirms your acceptance of any changes.

‍11. Contact Us
‍For questions or concerns about SMS Terms & Conditions:
📩 INFO@express-appliance.com